VERTICAL PRO Program

The following groups are eligible for the VERTICAL PRO program to receive exclusive discounts and promotions. Approval remains at our discretion based on the applicant’s professional standing and adherence to VERTICAL PRO program rules. The VERTICAL PRO discount varies based on style and product availability. We reserve the right to adjust VERTICAL PRO pricing or revoke VERTICAL PRO benefits at any time.

Mountain / Outdoor Guides

Please provide current guide accreditation.

Mountain Guides:

  • ACMG/AMGA/IFMGA – must be certified as a guide, apprentice guide, or instructor

Other Guides

  • Valid guiding license or certification if applicable
  • Recent paystub from reputable guide service or other documentation proving employment as a guide

Ski Instructors/Ski Patrol

Accepted credentials:

  • PSIA/CSIA Level I or higher
  • NSP/CSP member card

Search and Rescue

Accepted credentials:

  • SAR membership
  • Local Search and Rescue ID

Outdoor Industry Professionals

The following groups may qualify:

  • Outdoor education/leadership program instructors
  • Climbing gym staff
  • Outdoor gear shop staff/outfitters
  • Mountain resort employees
  • Other outdoor industry professionals (IRATA, ISA)

Government

Local, state, and federal government professionals in the following categories:

  • Parks and Recreation
  • Land Management
  • Fish and Wildlife
  • Fire
  • Law Enforcement
  • Paramedics/EMT

Please provide valid ID or most recent paystub.

 

VERTICAL PRO Membership Rules

This program is for individual use only. You will be removed from the program if you purchase product for friends or family, unless otherwise stated. You must stay opted into our marketing emails to receive special VERTICAL PRO promotions and to be notified when your account needs to be renewed. This program and your involvement should be kept private. Please do not discuss this program or pricing in public or with Singing Rock dealers. Eligibility for the VIP Program is subject to review after each year of participation or any time therein.
 

VERTICAL PRO Terms of Use

Participating in this program is a privilege and there are guidelines that must be followed. Please note that as a buyer in this program, you must enter into an agreement between Vertical Shop and you, the Buyer. Once accepted, you the Buyer shall not sell Singing Rock products to any individual, department, team or unit for a profit. At no time should Singing Rock products be sold or diverted for resale in any environment whatsoever-including but not limited to online marketplace, swap meets or flea markets etc. Participation includes membership in our email newsletters and notifications to the buying group on special buying programs and offers. A new sales agreement will need to be submitted with the Buyer's first order of every calendar year. The Buyer agrees to these terms with initial purchase.

Returns & Refunds

All sales with are final - no returns or refunds on items purchased with VERTICAL PRO discount. In the event that the item we ship to you does not correspond to its description on the site, or if the item we’ve shipped is defective, Vertical Shop will assume the return shipping costs. In this case, we encourage you to reach out to our customer service department at sales@verticalshop.ca. Please note, however, that Vertical Shop cannot be held responsible if you order the wrong size, color or style.
 

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 To apply for VERTICAL PRO account follow these  two steps:

1. Create account on our website

2. Submit your application HERE 

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